I have placed 2 orders through this company, and I'll say I am not satisfied. For the most part, they are dishonest and they don’t try hard to satisfy their customers.
Anytime I have sent an email to ask a question, or to voice a concern, I have gotten a email back only after several days.They refused to discount merchandise that arrived slightly damaged (sometimes the wood has cracks) They brag that the furniture is going to be delivered quickly, but it did take a while to arrive. On their facebook page, they explain the process of how they ship the merchandise, but thats not how it came. The prices are pretty fair. i've found cheaper pricing on Alibaba and also on ebay or whatever, but who knows about the quality?
Chiseled perfections uses a porous bonded leather on their couches and chairs. We shoved a couch into a tight space and I was scared it would tear or rip, and it did.....I began writing this review a few months ago....i originally gave them 5 stars, but i took a star away because all of the white furniture i got gets stained very very easily....the colored furniture is flawless, but the white....not so much (stains QUICKLY) in my texts back and forth with Ben Bales, i am still waiting to get some advice on how to fix the stains (which came just from regular use, people sitting on the couches)
Product or Service Mentioned: Chiseled Perfections Chair.
Reason of review: Bad quality.
Preferred solution: Full refund.
I didn't like: Bad quality, Melina bales, Ben bales, Insulting, Didnt return messages.