1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
1 comment

I have placed 2 orders through this company, and I'll say I am not satisfied. For the most part, they are dishonest and they don’t try hard to satisfy their customers.

Anytime I have sent an email to ask a question, or to voice a concern, I have gotten a email back only after several days.They refused to discount merchandise that arrived slightly damaged (sometimes the wood has cracks) They brag that the furniture is going to be delivered quickly, but it did take a while to arrive. On their facebook page, they explain the process of how they ship the merchandise, but thats not how it came. The prices are pretty fair. i've found cheaper pricing on Alibaba and also on ebay or whatever, but who knows about the quality?

Chiseled perfections uses a porous bonded leather on their couches and chairs. We shoved a couch into a tight space and I was scared it would tear or rip, and it did.....I began writing this review a few months ago....i originally gave them 5 stars, but i took a star away because all of the white furniture i got gets stained very very easily....the colored furniture is flawless, but the white....not so much (stains QUICKLY) in my texts back and forth with Ben Bales, i am still waiting to get some advice on how to fix the stains (which came just from regular use, people sitting on the couches)

Product or Service Mentioned: Chiseled Perfections Chair.

Reason of review: Bad quality.

Preferred solution: Full refund.

I didn't like: Bad quality, Melina bales, Ben bales, Insulting, Didnt return messages.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1409062

They were doing business on eBay under 3 separate account names- chiseledperfections, reNEWalfurniture, and benbalestabsfurniture. After eBay/customers found out about their scam, they drained their bank accounts, and changed their eBay usernames to Isaiahluxuryfurniture, redoux_couture, and redouxcouture.

The sad thing is these legitimate businesses are now being associated with thieves.

These are not actually them. They did this knowing it would damage their competitors names and allow them to wipe their hands clean. Now, they started a new hustle under *** Furniture LLC, instagram dopefurniture, and Facebook dopefurniture.

You can also find them bypassing through Dallas from week to week selling furniture out of their glamorous rental truck. lol Here's their information:

Christopher Anthony Trevino  (469) 803—0403, 2400 Richmond Dr

Plano, TX 75074

Desirae Hinkle - (972) 955-5781, 2400 Richmond Dr Plano, TX 75074 Dylan Irby  - Dylan Irby (940) 465-6902.

Shay Westcott - 8078.W Round Grove Rd Suite 300-308 Lewisville, TX 75067 a UPS STORE They buy from a furniture store in Houston called Tabs Furniture (3002 Fondren Rd. Houston TX 77063). They're basically an agent with this furniture store. These people are in continuous lawsuits, so be patient and wait in line.

They have filed bankruptcy a few times too :/. Since so many people are being taken for their money, it's smart to file a class action lawsuit against them and Tabs Furniture.I will update or add an additional review as I get more information

You May Also Like